Privacy Policy

Ameri EA provides this website, customer account services, support services and Trade Dashboard for MetaTrader 4 and MetaTrader 5. In this policy, “Ameri EA,” “we,” “us” and “our” refer to the Ameri EA service and brand.

This policy explains how information is handled when you browse the website, create or use an account, sign in with Google, request a trial, purchase or renew a license, activate Trade Dashboard, submit trading statistics, participate in the affiliate program or contact support.

Depending on how you use the service, we collect the following categories of information:

Quick Demo also records a hashed anonymous installation identifier, first-use and expiry dates, and the demo trading accounts observed during activation and access checks. The expert stores redundant trial records in MetaTrader Common and terminal storage to retain the evaluation period across account changes. No trading-account password is sent.

• Account and profile information: display name, email address, email-verification status, optional first and last name, country or region, profile image, and how you discovered Ameri EA. If you choose “Other” as a discovery source, we also store the explanation you provide.
• Authentication and security information: credential or linked-provider account records, session tokens and expiry, IP address, user agent, verification and password-reset records, and rate-limit identifiers. Rate-limit identifiers are hashed before storage.
• Orders and payments: selected product and plan, order number and status, price, currency, discounts, renewal target and payment status. Cryptocurrency records may include the asset, network, receiving address, sending address, transaction hash and event index, token contract, amount, exchange rate, block number, confirmation count and detection times.
• Licenses and activations: product, plan, license type and status, start and expiry dates, activation limits, renewal history and the trading accounts associated with an activation.
• Trading account and Trade Dashboard data: MetaTrader platform, account number and type, broker and server, optional account name, account currency and leverage, balance, equity, margin, free margin, margin level, EA identity and version, terminal build, first and last activity, and synchronization cursors.
• Trading statistics: reporting periods, opening and closing balances, equity and margin figures, deposits and withdrawals, opened and closed volume, gross profit and loss, net trading profit, commission, trade counts and the portions attributed to Trade Dashboard.
• Support communications: ticket reference, category, subject, messages, status, and the name and email address supplied by a guest. For a guest ticket, we store a hash of the private access token rather than the token itself.
• Affiliate information: application answers, website or social profile, promotion method, audience size, experience, referral attribution, commission and payout records, and a cryptocurrency payout destination when provided.
• Administrative and operational records: security and rate-limit records, transactional email records, and redacted audit records of administrative changes.

If you choose Google Sign-in, we request the standard openid, email and profile scopes. After you authorize sign-in, Google provides your name, email address, email-verification status, profile image and Google account identifier to our authentication service.

We use this information to create or sign in to your Ameri EA account, link a verified account with the same email where permitted by the authentication flow, display the profile information associated with your account, and protect account access. We do not request access to Google Drive, Gmail, contacts, calendars or other Google services.

We store the Google account identifier and supplied profile information in your Ameri EA user and linked-provider account records. The linked-provider record also stores the authorized scopes and the OAuth access token, ID token and expiry information supplied during sign-in, as well as a refresh token if Google supplies one. These records support authentication, account linking and account security.

As needed to operate the service, Google-derived account information may be processed by our database infrastructure and by third-party email service providers when we send account, purchase, support or other necessary transactional messages. Your name and email address, together with any country or discovery information you later provide, may also be sent through Telegram's Bot API in an internal new-registration notification to Ameri EA administrators.

Google-derived profile information and linked-provider records follow the retention approach described in the “Retention and account requests” section below. We do not define a separate fixed retention period for them; they are retained while needed to provide and secure your account and may be retained where reasonably necessary for security, fraud and abuse prevention, transaction records, dispute resolution, auditing or legal obligations. An access, correction or deletion-related request sent to support@ameriea.com includes this Google-derived information and the related provider records, subject to the same retention needs.

New Google users are asked to provide a country and may provide a discovery source. A display name is requested only when Google does not supply a usable name.

We use information to provide and secure accounts; verify email addresses; process password resets; create, detect and confirm orders and payments; issue, renew, activate and validate licenses; provide trial access and software downloads; apply release and update rules; receive authorized Trade Dashboard statistics; provide support; operate the affiliate program; prevent fraud, abuse and duplicate transactions; maintain audit history; send necessary service communications; and understand how the website and purchase flow are used.

Country, discovery-source and referral information may also be included in internal registration notifications. Payment, trial, affiliate, support and broker-access activity may generate internal operational notifications for Ameri EA administrators.

We use authentication and security cookies to keep you signed in and complete authentication flows. The website also uses a language-preference cookie for up to one year.

When you arrive through a valid affiliate link, an HttpOnly referral cookie stores the referral code for up to 45 days so a later registration or purchase can be attributed correctly.

When you follow a quick-demo campaign link, an HttpOnly cookie stores that campaign’s identifier for up to 30 days. We record aggregate link clicks and quick-demo download responses, and associate downloads in that browser with the most recent campaign link. These counters may include repeat visits and do not identify unique people, completed installations or purchases.

For guests who create support tickets, the browser stores up to five recent private support links in local storage so they can return to those requests from the same browser. This browser record is separate from the support ticket stored by Ameri EA and can be removed through the browser's storage controls.

When configured, Google Analytics collects page views and selected events such as registration, beginning checkout, trial requests, product downloads, Telegram-link clicks and support-ticket creation. Confirmed purchases may also be reported from our server with order, product, plan and value information, an Ameri EA user identifier and a pseudonymous analytics client identifier derived from that user identifier. Google Analytics may use its own cookies and similar technologies.

We disclose information only as needed to operate the service, protect it, respond to requests, or meet applicable obligations. The service currently relies on:

• Google for optional Google Sign-in and Google Analytics;
• Cloudflare Turnstile to protect email registration from automated abuse;
• Cloudflare R2 for private software-release storage and encrypted database backups;
• third-party email service providers for account, purchase, support and other necessary transactional emails;
• Telegram's Bot API for internal administrator notifications;
• PostgreSQL database infrastructure for application records; and
• TRON, Ethereum and BNB Smart Chain infrastructure and RPC providers to detect and confirm supported cryptocurrency payments.

Cryptocurrency transfers are recorded on public blockchains. Transaction hashes, sending and receiving addresses, token amounts and related network data can be publicly visible independently of Ameri EA.

We may also disclose information when reasonably necessary to protect users or the service, investigate fraud or abuse, resolve disputes, or comply with applicable legal requirements.

Ameri EA does not currently provide self-service account deletion. You may send an access, correction or deletion-related request to support@ameriea.com. We review requests according to the service circumstances and applicable law.

We do not promise that every request will result in immediate or complete deletion. Information may be retained where reasonably necessary or permitted for security, fraud and abuse prevention, payment and transaction records, license and activation history, dispute resolution, auditing, or legal obligations.

The application does not define a single retention period for all operational records. Encrypted database backups follow the configured backup lifecycle: daily backups are retained for 35 days, monthly backups for 400 days, and pre-migration backups for 90 days.

We use access controls, private storage, authenticated download routes, rate limits, account verification, redaction of sensitive audit values, hashed guest-support tokens, and encrypted database backups. Administrative access is role-restricted, and state-changing administrative actions are recorded in audit logs.

No online system or transmission method is completely secure. You are responsible for protecting your password, license key, private support links and devices, and for contacting support if you suspect unauthorized access.

You can review and update available profile fields from your account. You can choose not to use Google Sign-in and register with email instead. Browser settings can control cookies and local storage, although blocking authentication or security cookies may prevent parts of the service from working.

To ask about your personal information or request access, correction or deletion, email support@ameriea.com. We may need to verify your identity before acting on a request.

We may update this policy when the service, its integrations or its data practices change. The date at the top identifies the current version.

For privacy questions or requests, contact Ameri EA at support@ameriea.com.